Frequently Asked Questions (FAQs) – MashAllah Denim
Here are some common questions and answers to help you with your shopping experience at MashAllah Denim.
1. How can I place an order?
You can place an order by browsing our website https://mashallahdenim.com, selecting your desired products, adding them to your cart, and proceeding to checkout.
2. What payment methods do you accept?
We accept the following payment methods:
✔ Cash on Delivery (COD)
✔ Bkash/Nagad/Rocket
✔ Debit/Credit Cards (Visa, Mastercard)
3. How long does delivery take?
✔ Inside Dhaka: 2-3 business days
✔ Outside Dhaka: 3-5 business days
✔ International Orders: Shipping time varies depending on the destination.
4. How can I track my order?
Once your order is shipped, we will send you a tracking number via email/SMS. You can track your order through our logistics partner’s website.
5. Do you offer exchanges and returns?
✔ Yes, we offer exchanges for defective or incorrect items within 7 days of receiving your order.
✔ Refunds are available only if the product is damaged or unavailable for exchange.
6. How can I contact customer support?
You can reach us via:
📞 +880 1829-564486
📧 [Your Email Address]
For more queries, feel free to contact us!
Thank you for choosing MashAllah Denim! 😊